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Thank you for shopping at Pulltex Online Store. We want you to have the best experience when you buy products from Pulltex Online Store. You can contact Pulltex by sending an email to


You have the right to cancel an order or return a product. To do this, you should review our return and refund policy on the website.


Pulltex reserves the right to change the prices of the products displayed in the Pulltex Store at any time and to correct unintentional errors. Price changes will not affect orders that have already been accepted by Pulltex Store. In the event of a price error, we will notify you and give you the option to continue the transaction at the correct price or to cancel the order without cost.

Order, acknowledgement and acceptance of order

To order Pulltex products, you can visit the website add products to your shopping cart and pay (with the payment method you prefer). We can send the items to you or the person of your choice. Once you have confirmed it, we will give you a web order number.

In most cases and within twenty-four hours we will process orders for products in stock. If a product is not in stock, it will appear on the website itself.

From the moment you make the payment, all that's left is for the courier to deliver the products to you as soon as possible so that you can enjoy your purchase in Pulltex Store.

Shipping and delivery

On the shopping cart page you can see the description of each item, the price and shipping information. On this same page there is the possibility of creating a shipping estimate (this creates the actual shipping cost) to verify the total cost of the purchase before processing it.

Pulltex only ships via courier service. To consult the delivery method, please contact us by email:

Deliveries are subject to the courier company.

Pulltex two-year limited warranty

Pulltex offers a two-year limited warranty against defects in materials and workmanship on Pulltex branded products. The conditions of this warranty are included in the Pulltex product box. Pulltex's two-year limited warranty does not apply to non-branded products, even if they are packaged or sold with Pulltex products. Third-party products may offer a manufacturer's warranty. Check the box and product labels for more information. This warranty does not include defects due to misuse or mishandling of Pulltex products.

For any question or doubt contact

Rights granted by the Consumer Protection Act

Pulltex's two-year limited warranty is in addition to the rights granted by the Spanish Consumer Protection Act.

Customer service

Contact by email:


This contract is subject to the export control laws of the legislation in force. You cannot export products purchased from Pulltex Store to another country if prohibited by export control laws.

Payment Options

The Pulltex Store offers the following payment methods: credit card and paypal.

If you pay by credit card, when you send the order you will be blocked the full amount on the card. If we do not receive authorization from the card issuer.

If you pay by paypal, the payment platform is responsible for the whole process and its operation (being subject to its service policy).